A virtual assistant is a remote worker who provides administrative or technical support to individuals, entrepreneurs, or businesses

Virtual assistants can provide a range of services, including administrative tasks such as email management, scheduling, data entry, and bookkeeping, as well as technical tasks such as website maintenance, social media management, and graphic design. Download our PDF Guide, “300+ Tasks a VA Can Do For You” to see all the ways a VA can help your business.

Virtual assistants work remotely, using the internet and communication tools such as email, video conferencing, and messaging apps to communicate with clients and complete tasks.

There are several ways to hire a virtual assistant, including through freelance platforms such as Upwork, Fiverr, and Freelancer, or by contacting virtual assistant agencies. But the easiest way is to simply let us do it for you!

The cost of hiring a virtual assistant varies depending on the services required and the level of experience of the assistant. Rates can range from $5 to $25 per hour. Our VAs will run you right around the $8/hr rate.

No! English is very common among remote workers in the Philippines and our VAs have excellent language skills in both speaking and writing.

Yes, virtual assistants can work in any time zone, allowing them to provide 24/7 support to clients. However, we recommend having them work an overlap shift between your working hours and their daytime hours.

Virtual assistants can be contacted via email, messaging apps, video conferencing, or phone, depending on your preferred method of communication. We primarily use email, Zoom, and Skype or Slack.

To ensure that your virtual assistant is trustworthy, you should conduct a thorough background check and ask for references from previous clients. However, if you are hiring through Katuva rest assured, we have already done all that background check work for you!

If you're not satisfied with your virtual assistant's work, you should communicate your concerns and work together to find a solution. If the issue cannot be resolved (which is rare), you may need to terminate the contract and find a new assistant. We are happy to help with that.

Yes, it's possible to have multiple virtual assistants to handle different tasks or projects.

Yes, virtual assistants can sign non-disclosure agreements (NDAs) to protect confidential information.

Yes, virtual assistants can work with your existing team to provide additional support or fill in skill gaps.

Yes, virtual assistants are generally reliable and can provide consistent support as long as clear expectations and communication are established. We teach you how in our proprietary training system Empower+.